If the problem no longer occurs, it confirms that one of the add-ins that you just disabled was causing the issue. However, we came across many users who are still struggling with this Outlook issue. They still wonder ‘Why is Outlook constantly not responding? ’ So, it is possible that your PST file will get corrupted and you can lose all important data. Or, if the problem is itself due to oversized PST getting corrupt, you need to recover PST data as soon as possible.

Manual Ways to Resolve Microsoft Outlook Crashes When Opening Issue

I suspect it’s an update that came down recently but I have no idea which one. You could try just removing all the April Office patches in Windows Update. It is possible it’s a patch doing this, a plugin or extension or something else, but without an error or log entry, it’s hard to tell.

Right-click on an empty space, hover over "New" and select "Folder." Name the folder FORMS2. If you receive a prompt indicating that the FORMS2 folder already exists, replace the old FORMS2 folder with the new one. After your account has been repaired, restart Outlook. Check if the problems causing ‘my Outlook keeps shutting down’ persist. Had this issue on my wifes W10 laptop with Outlook 2016 recently.

Possible Solutions to Resolve Microsoft Outlook Keeps Crashing

Until a permanent solution is found, they’ve released a temporary workaround to address the problem. Since the issue is related to the Forms Library, Microsoft has suggested that affected users create a new FORMS2 folder. But before doing so, open Task Manager, Outlook stuck on loading fix right-click Outlook and any other Office applications running in the background and select "End Task." Hopefully, now you understand why Outlook keeps crashing and how to fix it.

Update Outlook to the Latest Version

There could be many more solutions to this Outlook problem because the causes are diverse. However, this article will go over the simplest solutions to the Outlook crashing problem. Any previously stated causes could be held responsible for the Outlook closes or crashes issue.

Create a new Outlook profile

For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode. This means Outlook will run with limited features and without any add-ins enabled. A quick repair, a full repair, even uninstalling, rebooting and installing again didn’t fix the issue. On one server I uninstalled all of the recent security patches and rebooted, but no change. Problems with Outlook or MS Office program files can cause such problems.

Is Microsoft having a problem with Outlook?

Step 4: Create a new Outlook profile

Scope of impactImpact is specific to some users who are served through the affected infrastructure. Obviously update the client edition and product ID to match your environment but this worked. If this still does not work, try repairing MS Office. Then, select your account and click Open File Location. Though there could be numerous reasons why Outlook crashes or crashes on your PC, you will go over a few problems in this article and show you how to fix each one. Has anyone seen this as well with this months updates.

Dedicated Tool to Resolve Microsoft Outlook Keeps Crashing Without Hassle

It will resolve the Microsoft Outlook crashing issue to some extent.Scope of impactImpact is specific to some users who are served through the affected infrastructure.This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected.Reverted the update channel to semi-annual until a fix has been provided to avoid any auto-updates.To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem.Follow the given ways along with their steps to fix the error and access your files.

Microsoft rolled out this patch on Patch Tuesday alongside updates for Windows 10 and 11, yet while... The Outlook PST file is a centralized storage location for your digital files. When it becomes corrupted or damaged, you risk losing data in Outlook. One of the best methods to fix it is to use Wondershare's Repairit for Email tool.

The most common problem users encounter when accessing their email accounts in Outlook is "Outlook 365 crashing". In most cases, the issue is caused by incompatible or faulty add-ins. This article discusses some methods for resolving Outlook 365 keep crashing issues. Hopefully, one of these solutions worked for you, and Outlook is now stable and operating normally. At the time of writing, Microsoft is still investigating the issue.