Troubleshoot Outlook for Windows issues
Joanne Champlin edited this page 3 weeks ago

Select Change, then choose Repair and click the Continue button. So for about the past month, my Outlook constantly freezes, the window grays out, and I get a "not responding" error message. I am not quite sure when this started, otherwise I would have rolled back updates and/or removed recently installed apps.

In this regard, we recommend Kernel for Outlook PST repair tool to save your precious time. When you reinstall Outlook, you are removing the current application from your system and then installing it again. Reinstalling your Outlook client can fix installation errors and common software failures. In case of Outlook crash, re-installing the application is the most recommended method to fix the issue. Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems.

Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Try steps 1 through 3 in order until the issue is cleared. If you see a .pst file instead, skip this fix and check fix 6 below. 5) Wait for the program to detect the latest version of Outlook, and then follow the on-screen instructions to update your Outlook.

Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three resolving Outlook not responding minutes) to see if Outlook starts working again.

If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers.

To resolve this Outlook issue, you can follow our comprehensive guide on How to Fix Outlook Search When Not Working. In case your Outlook PST is corrupt or damaged, you can always look for third-party Outlook PST Repair Tool to fix the issue. Inbox Repair Tool or ScanPST.exe resolving Outlook not responding is a free utility provided by Microsoft. However, for severely corrupted PST files, it’s recommended to use a third-party repair tool.

There are a number of causes to Outlook not working you can troubleshoot. If you want to learn how to fix Outlook issues involving a frozen screen, here are some things you can do. Those are the most common ways to get back on track when the Outlook search is not working on Windows. Here are some solutions for when the search is not functioning on a Mac. For all of the Mac users struggling with Outlook not responding, we have a few pointers for you as well.

If you have enabled Ad blocker extensions in the browser, then temporarily disable it to resolve Outlook web not working. Log in to your Outlook account and check whether the issue has been addressed. Visit the Microsoft Service Status page to check if Outlook services are down. Here are some different ways to fix the Outlook Web not responding issue. Let’s check all the possible keys to solve the error. You can give feedback by selecting Help from the top menu, then Feedback.

How to Close Unresponsive Outlook on WindowsOpen Task Manager: Right-click on the taskbar and select "Task Manager" or use the Ctrl+Shift+Esc shortcut.Locate Outlook Process: In the Processes tab, find the "Outlook" process.End the Task: Right-click on the "Outlook" process and select "End Task."More items...

Hence, you must now consider fixing your PST file after the Outlook crash. Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. In this article let’s have a look at the solutions to fix Outlook crashes during startup problems. We have covered some simple and effective solutions to resolve this problem of Outlook opening and closing, read on. I am asking for help for my sister's computer as she doesn't have a lot of funds to take it to a tech to have it repaired.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, resolving Outlook not responding but we recommend moving to Windows 11.

I have been using the New Outlook app for a few months now, no issues. I am able to open the older Outlook app, but resolving Outlook not responding cannot access the new app. I have restarted my laptop multiple times and tried to Uninstall the New Outlook but to no avail. So, there are several factors that cause the Outlook web access issue.