See Use the Office 2016 offline installer and select the Office for business tab. These steps show you how to download the installer file which you can then use to install Office offline on a PC at your convenience. Learn how in "Account Notice" appears in Office after switching Office 365 plans. The links below are specific to admins looking for troubleshooting help with these Office 365 services.

Download and installation issues on a Mac

If there's no link, let us know what error you got and where you were in the install process when you received it. Leave us a comment at the bottom of this page to let us know more about your issue. The Microsoft 365 offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Microsoft 365 installation. If you're still unable to install Office following the steps in Download and install or reinstall Office try using the offline installer. If you're looking for the steps to download and install the latest version of Office such as Microsoft 365, Office 2021, Office 2019, or Office 2016, see Install Office on your PC or Mac.

How Do I Repair Microsoft Office?

Not all Office 365 subscription plans come with the fully installed Office applications. See the bottom of the Office for business column for a list of those plans that don't include an installed version of Office. See the bottom of the Office for business column for a list of plans that don't include the Office desktop client. When you install Office it's automatically linked to your Office 365 plan. Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office. If you or your users find Office is taking a very long time to install, try installing using an offline installation.

Account or sign in issues

The links below are specific to admins looking for troubleshooting help with these Office 365 services.If you're not sure which operating system you have, see Which Windows operating system am I running?See the Browsers section on the system requirements page.If you have a Microsoft 365 plan, to keep it active, you have to sign in at least once every 30 days.If a document has somehow been corrupted, it could crash Office.If there's no link, let us know what error you got and where you were in the install process when you received it.

To install or check for updates on your Mac, see Check for Office for Mac updates automatically. If you're an Office 365 user, do the following to deactivate an installation. If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background. See Office is taking long to install or Office Outlook 365 stuck on startup hangs at 90% for possible solutions.

Install Office apps and set up email on a mobile device (iOS, Android, or Windows phone or tablet)

For more general (not admin specific) help in these areas, see the Additional help section on the Office for Business tab of this topic. Users need licenses to install Office and to use Outlook, SharePoint Online, Lync Online, and other services. As the Office 365 for business admin, you're responsible for Managing user software in Office 365. You assign licenses to new users when creating new accounts, or add licenses to existing users, see Assign licenses to users in Office 365 for business. To remove licenses from users, see Remove licenses from users in Office 365 for business.

When you install Office 365, all the applications that came with your particular Office product is installed at the same time. You can't custom select which Office applications you want to install or not install, nor you can't delete individual applications after your installation is complete. However, you can delete shortcuts to applications you don't plan to use. For download and installation issues on a Mac, see What to try if you can't install Office for Mac. When you install Office 2016, all the applications that came with your particular Office product are installed at the same time.

How do I fix Office 365 errors?

Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication. The easiest way to determine this is to take the document to a different computer running another copy of Microsoft Office and attempt to open the document there. If it works, then it’s likely that your installation of Office is the problem, not the document. If it fails, it’s likely the document itself is at fault.